marketernews · N.224 · GL · Strategy
A ChatGPT ad click now opens a chat with the brand's AI
RISING · momentum 79 · since 2026-09-16
On September 16, OpenAI added Sponsored Agents to ChatGPT Ads. Clicking an ad opens a chat with an AI the brand set up instead of a website, and it shipped alongside prompt-to-ad tools and a Shopify integration.
Editor's note
Start by deciding what you'd want an AI to answer on your behalf about your product or service. The point of this ad is turning a click that used to bounce to a landing page into a chat that answers the question on the spot.
How to do it
- Pull the five questions customers ask right after a click, and script how the agent should answer them
- Connect your Shopify catalog so real stock and prices show up mid-conversation
- Decide where a chat should turn into a purchase or a lead, and map where a human takes over